PRIVACY POLICY

In the Privacy Policy, we explain how we collect, use, share, retain, and transfer information. The information we collect and how we process it depends on the service availed.

Individual approach to every project

For the application’s functionality, we collect personal data which is categorised as :

• Information directly provided by self.
• Information received from third parties.

Information directly provided by self :

we collect information directly from you when you login or sign-up to use a Service; interact with us through online forms, social media pages, or customer service; communicate with our sales, marketing, Finance or developer teams;participate in surveys or research; or otherwise engage with us through the Services (including in connection with our ongoing servicing of your customer account, including billing).

• Online News about your Brand / Company / Employee etc.
• Website analytics based for SEO.
• Information you provide in connection with requests you submit to us through the Services you avail(Comments/Reviews on hsahtag / Youtube Videos / google Ads etc you create).
• Information you provide in connection with customer service interactions (note that customer service chats and phone calls may be recorded and stored for quality assurance and training purposes)

Information received from third parties

We (or third parties acting on our behalf) may receive or collect additional information about you from public databases, partners, social media platforms, conference hosts, event companies, and other third parties that supplement the information we collect directly or automatically as described above, for example partners and vendors that provide us with information about potential customers.

How we use the information:

• Understand the sentiment about the company / brand / product.
• To provide response to the request made.
• Undertsand the Customer.
• Understand brand mix.
• To measure and analyze performance fix error if any and improvement of our service by training our model.
• Analyze Similar brand.
• Identify Product Mix.
• Website analysis

KlipUp acknowledges that some of its Services may incorporate certain technologies (such as artificial intelligence) that could pose risks under data protection laws such as Gemeni / Llama for text processing.

For marketing and promotional purposes, we may send you updates and information about our latest products, services, events, promotions, or news—via email, push notifications, or other methods—as permitted by applicable laws.

Where legally required, we will only send you marketing content if you have given your consent when providing your personal information. In all other cases, we rely on our legitimate business interests to share such information. You can opt out of receiving marketing messages at any time by following the instructions in the "Opt-out of marketing communications" section.

How we disclose your personal data:

KlipUp will not sell, rent, lease, or otherwise disclose your personal data to others, except as necessary to provide the products and services you request, with your consent, or as required by law.

Service Providers: We may engage third-party companies and individuals to perform services on our behalf, assisting us in delivering our Services. Specifically, we use external providers for payment processing, fraud prevention and risk assessment, hosting and IT services, email communications, customer support, analytics, data services, marketing, advertising. These service providers may process your personal data while delivering their services to us, in accordance with our instructions.

Business Transfers: We may disclose or transfer your personal data as part of, or in connection with, any actual or proposed merger, acquisition, financing, due diligence process, reorganization, bankruptcy, receivership, sale, or transfer of all or a portion of our business, assets, or services to another entity. In such circumstances, your personal data may be shared with or transferred to a successor entity, affiliate, or third party as part of the transaction, in accordance with applicable data protection laws.

Legal Requirements:We may disclose your personal data where such disclosure is necessary to comply with a legal obligation to which we are subject; to protect or enforce the rights, property, or safety of KlipUp, our users, or the public; or to defend against legal claims or liability. This may include, for example, disclosures to regulatory authorities overseeing our operations and services, law enforcement agencies, pursuant to court orders, to financial institutions, external auditors, or other entities as required by applicable law.

How We Protect Your Personal Data:

We implement physical, technical, and administrative safeguards designed to protect the confidentiality, integrity, and security of the personal data we process. However, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of any personal data you transmit to us. You are responsible for maintaining the confidentiality of your login credentials and account information.

If you become aware of, or suspect, any loss, theft, misuse, or unauthorized access to your personal data, or if you believe your KlipUp account has been compromised, please contact us immediately at xxxx@klipup.com.

Notification of Policy change:

We may change this Policy from time to time. If we make changes, we will post an updated Policy on the Services, and it will become effective as of the date of posting (“Effective Date”). If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to periodically review this page for the latest information on our privacy practices.

Data Retention:

We will retain your information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or not prohibited by applicable law. When determining the appropriate retention period for the information we process and store, we take into account various criteria, such as the type of Services requested by or provided to you, the nature and length of our relationship with you, the impact on the Services we provide to you, and legally-required retention periods.

Third Party Links and Features:

Our Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of such websites or services and is subject to those operators’ policies governing privacy and security, even if accessed via our Services. We are not responsible for the privacy and security practices of third parties to which links or access are provided through our Services. We encourage you to learn about third parties’ privacy and security policies before using their services or providing them with your information.